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Joanne Hendrickson

PROCEDURE

Physical Therapy

Physical or Occupational Therapist

Shelby McKinney, PTA

Taylor Santiago, PT, DPT

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I am writing to share a huge THANK YOU to my two incredible physical therapists - Taylor Santiago and Shelby McKinney. Last summer I suffered from a trimalleolar ORIF injury due to a fall, breaking bones on 3 sides of my ankle. Thanks to Taylor and Shelby’s unwavering support, skill, and dedication, I’ve been able to learn how to walk again! From the very first session, they approached my recovery with not only expertise, but also compassion and encouragement. They never let me give up on myself, always pushing me just enough with my walking progress, and celebrating every small win. I found myself eager for each session, excited to tell them of personal progress I made since applying the motions they worked with me on. They didn’t just help me physically—they helped rebuild my confidence, my strength, and my spirit. I can honestly say I wouldn’t be where I am today without them! Prior to my injury I ran marathons. Taylor and Shelby have helped me both physically and mentally to bounce back and tackle a 5k, a 10k, and I even will be doing a marathon soon - none of which I’d have the confidence to consider without their help! If you’re looking for physical therapists who go above and beyond in every way, look no further. Taylor and Shelby are two truly professional and caring therapists and absolute gifts to anyone lucky enough to work with them in their healing and recovery journey.